Frequently Asked Questions
What is Wireless Broadband?
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Unwired Broadband is similar to other types of broadband available today, which provide high speed internet access. Traditional ADSL or cable broadband provides this high speed internet access by connecting to a phone line or cable outlet. However, Unwired Broadband is delivered to your computer over a wireless connection. It uses a wireless network consisting of 73 towers across Sydney which communicate over the air, wirelessly, to your Unwired modem which is attached to your computer.
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Unwired Broadband has all the benefits of traditional broadband such as high speed, no need for a second phone line and the convenience of being 'always on'. And even though Unwired Wireless Broadband is priced the same as current ADSL and cable products, it offers so much more. You won't need a technician to install your Unwired - it's incredibly easy to setup in under 5 minutes and there is no waiting for your account to be created. Better still, because it's a wireless connection with no cables, you can use your modem anywhere within the Greater Sydney and Central Melbourne coverage areas at no extra charge. So with Unwired Broadband, you can take your broadband with you and enjoy the benefits of high speed internet access wherever and whenever you need it.
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Unwired Wireless Broadband is similar in speed and pricing to standard high speed broadband offerings available today, via ADSL or Cable technologies. However rather than connecting your modem to a phone line or cable outlet, the Unwired modem uses wireless technology to access the internet. There is a built in antenna within the Unwired modem which connects to one of the many Unwired towers covering greater Sydney. This means that the only cable that exists is the one attaching the Unwired modem to your computer. So you are able to move your computer and modem wherever you like within the Sydney coverage area, at no extra charge, without being tied to a phone line or cable outlet. Better still, it's also much simpler and quicker to install compared to an ADSL or cable broadband connection. Once you've ordered your modem from Unwired you will have it delivered the next day. The setup process takes under 5 minutes and you're immediately online. That's right, no more waiting 3-5 days for an account to be setup and no charge or time offline if you need to move your modem from one address to another.
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You need to purchase an Unwired modem. This can be purchased from Unwired online at www.unwired.com.au or via the Unwired helpdesk on 1300 761 881 or at any of our retail stores. Once you receive the modem (by courier on the next business day in most instances) and connect it to your computer, you will be directed to the signup pages. Here you can select a plan and an activation option and submit your billing details. Then you can start surfing the internet. Typical setup takes under 5 minutes.
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When you sign up to Unwired broadband, you get a wireless modem, an Ethernet or USB cable and a quick start CD. Once you have completed setup and signed up to a plan and picked your activation option, you will receive instant internet access. All in under 5 minutes.
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Quick Start One Page Guide; Quick Start CD; Power Adaptor; Unwired Modem; Connection Cord (USB or Ethernet)
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Unwired Broadband does not use the telephone line to connect to the internet as with ADSL. So you can use your broadband with no impact on your telephone line or incoming/ outgoing calls. In fact, you do not even need an existing telephone line to use Unwired Broadband in your home.
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Yes. Our coverage of Sydney and Melbourne is extensive, so you should be able to continue to enjoy Unwired broadband in your new home. There are no transfer fees or reconnection charges. Just check the coverage maps at http://www.unwired.com.au/availability/index.php.